privacy

We are committed to ensuring that your privacy is protected and we understand the need for protection of all your personal information provided by you to us. This privacy policy explains the data we collect from you and how it is used. Please note that by visiting and using the À Table website you are accepting the practices described in this Privacy Policy.

If you have any questions about our Privacy Policy, please get in touch with us, see our contact details below.

Personal information we collect

We collect and use different kinds of personal information, listed below is the information we may gather on you.

Contact details: your name, phone number, and how to contact you.
Demographic data: your gender, nationality and preferred language
Dietary preferences and / or allergies
Communications: notes from discussions, and correspondence between us including reservations and information necessary to fulfil your requests.
Usage: how and when you use our products or services.
Contractual data: Details of products or services that we may provide to you.
Financial: Credit Card details, billing address and bank account information in order to fulfil a booking or service.
Providing personal data belonging to others. If you provide the personal information of anyone other than yourself (ie. Family member or friends) you are responsible for informing that person that you have valid permission to provide such information to us and that we may be collecting their information.

How we may collect information

Generally, we collect and process your information in the following ways:

When you provide information to us.
When you communicate with us by telephone, email, via our website or through other communication channels, like social media or other platforms.
When you make a booking with us.
When you use our services or are interested in possibly using our services.
When you subscribe to our mailing list or when you respond to a promotion.
Payment and transaction data for our services.
Your settings and marketing choices.
Technical data we gather from devices you use to connect to our online services.
Data we gather from cookies whilst you are using our website or mobile device applications (please see cookie section below for more details)

How we may use your personal information

We collect and process your personal information for the following purposes:

To provide a requested service or carry out a contract with you.
To carry out Payment processing, and where we have a legal obligation to provide information in order to process a payment.
In order to comply with a criminal investigation or when legally required to do so.

Who we share your personal information with

In short, we don’t. We will not provide your personal information to any third parties (other than listed above ie. if we are legally required to do so) free of charge or otherwise.

How long we keep your personal information

We will keep your information as long as you are a customer of ours. We may also keep your personal data for period of up to 5 years after your last interaction or transaction with us. The reasons we may do this are:

To respond to a question or complaint, or to show whether we gave you fair treatment.
To comply with rules that apply to us about keeping records.

We may also keep your data longer if we are not permitted to delete it for legal or regulatory reasons. After this time, we will securely erase your information, because your personal information is important to us and we want to make sure your privacy is protected.

Cookies are a small data file that is stored by your browser on your device or the hard drive on your computer, if you agree. Cookies cannot read other data from a device or read cookie data created by other websites.

We use essential cookies. These allow us to recognise, count visitors, see how they move around the site when using it and from which page they leave our site. We use this information only to improve the way our site works.

NO personal information is retained in our cookie, the session identification number automatically assigned to you when you use our website is deleted/reset when you close your browser session.

For more information, please read an overview of Google Analytics privacy.

If you wish to opt out of being tracked by Google Analytics you can use their 'Opt out tool'.

Contact

If you have any queries or enquires in respect of this Policy, please contact us by sending an email to: gillian@atablegrimentz.com.

Last updated: 30 July 2021

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